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Managing Services

Services are what customers book. This guide covers your service catalogue — creating services, keeping them current, and taking them off sale without losing them.

The Service Management page

Section titled “The Service Management page”

Services Page

Five cards across the top: Total Services, Active, Inactive, Paid Services and Free Services.

Below that, a searchable table, ten per page: Name, Duration, Price (shown as Free when no price is set), Status, and Actions — Edit, Activate / Deactivate, and Delete.

Creating a service

Section titled “Creating a service”

Click Add New Service. The form has three sections.

Basic Information

Section titled “Basic Information”

Add Service Page

  • Name — what customers see. Keep it recognisable: Haircut, Consultation, Massage.
  • Description — rich text. What’s included, what to expect, anything they should bring.
  • Duration (minutes) — anything from 1 minute to 24 hours. This is what reserves time in your calendar, so include setup and cleanup if you need them.

Pricing & Currency

Section titled “Pricing & Currency”

Set a price and its currency. Leave the price empty to make the service free — there’s no separate free toggle; an empty price is free, and the table shows it as Free.

Service Image

Section titled “Service Image”

Choosing an image opens your Media Library, where you can pick something you’ve already uploaded or add a new file. Then crop it to fit.

Images are up to 5 MB — PNG, JPG or GIF.

Booking Settings

Section titled “Booking Settings”

Service Active decides whether customers can book it. “Only active services can be booked by customers.”

Save, and the service is live.

Editing a service

Section titled “Editing a service”

Edit Service Page

Click Edit on any row and change whatever you need — name, description, duration, price, image, or active status.

Deleting a service

Section titled “Deleting a service”

Delete is permanent, so it asks you to type the word delete to confirm.

If you only want to stop taking bookings, deactivate instead — you keep the service and its history.

Service limits

Section titled “Service limits”

Your plan caps how many services you can have: 3 on Free, 10 on Starter, 20 on Pro, unlimited on Enterprise.

At the cap, Add New Service is disabled and reads Limit Reached, with a banner explaining the limit and an upgrade link. Deactivating a service doesn’t free a slot — deleting does.

See Billing & Pricing for the full table.

Writing services that sell

Section titled “Writing services that sell”

Names — say what it is, in the customer’s words. Deep Tissue Massage (60 min) beats Treatment B.

Descriptions — cover what’s included, what to expect, anything they need to bring or do beforehand, and who it suits.

Duration — be honest. An optimistic duration doesn’t make your day fit; it makes you late.

Pricing — no hidden extras. What they see is what they’ll be charged.

Separate services beat one vague one. If a 30-minute and 60-minute version differ in price, make them two services so the calendar reserves the right amount of time.

Next Steps

Section titled “Next Steps”
Section titled “Related Guides”