Settings & Configuration

Settings has eight tabs. This guide walks through each one.

Quick Access

Open Settings from the sidebar, or go to Settings.

Tab	What lives there
Team	Team members, invitations, your subscription summary
General	Your account, dashboard preferences, booking subdomain
Business	Profile, contact, branding, location, regional settings
Notifications	Which categories of notification you receive
Notification Providers	The channels: email, Slack, Discord, LINE
Domains	Connect your own domain
Customize booking form	Extra steps and fields in the customer flow (Pro)
Security	Password, passkeys, two-factor authentication

Most tabs need owner or admin. Security is available to everyone, including members.

Team

Your team members, their roles, and an invite form. There’s also a Team Subscription card summarising your current plan with a link through to Billing.

Inviting someone

Enter their email address and choose a role: Member or Owner. They’ll get an invitation email with a link to accept — they can sign up from that link if they don’t have an account yet.

If you’ve hit your plan’s team size limit, the invite form is replaced with a User Limit Reached message. Free allows one team member; Starter allows 5, Pro 50.

Roles

BOOKIN has three roles:

• Owner — full access, including billing and removing team members.
• Admin — nearly everything, but not billing or pricing.
• Member — read-only on bookings, dashboard, slot management and business hours, plus their own security settings.

Admin isn’t in the invite list

The invite form offers Member and Owner only. Admin exists as a role but isn’t assignable from here.

Only owners can remove team members.

General

Account

Your name and profile image (JPG or PNG, up to 5 MB — square photos work best).

Your email address and currency aren’t here: email is managed through your login, and currency lives under Business → Regional.

Dashboard Preferences

These affect what you see, not your customers:

• Dashboard language — English or 日本語
• Theme — Light, Dark or System
• Date format — MM/DD/YYYY, DD/MM/YYYY or YYYY-MM-DD
• Time format — 12-hour or 24-hour

Booking subdomain

Your booking page’s address:

https://your-business.bookin.biz

Availability is checked as you type — you’ll see Available, already taken, or reserved. Subdomains are 3–63 characters, lowercase letters, numbers and hyphens.

This is the address to put on cards, receipts and social profiles.

Business

Everything customers see about you.

Profile

Business Name, a Business Category from a fixed list, and a rich-text Description shown on your booking page.

Contact

Email and Phone are required; Website is optional. Your address is set under Location, not here.

Branding

• Logo — cropped square
• Cover image — cropped 3:1, the banner across your booking page
• Brand Color — presets or a custom hex value, with a live “Book now” preview

Brand colour carries through to your public booking page, your embedded widget and your customer emails, so it’s worth setting properly.

Images come from your Media Library.

Location

Search for your business, drag the map pin to the exact spot, then fill in address line 1 and 2, city, postal code, state or prefecture, and country.

This drives the map on your public booking page and the structured data search engines read, so precision pays.

Regional

• Customer default language — English or Japanese
• Timezone — full list; this is what “9:00” means to your customers
• Currency — USD, JPY, EUR, GBP, CAD or AUD

Two different language settings

Dashboard language (General → Dashboard Preferences) is what you see. Customer default language (here) is what your customers see. They’re independent.

Payments

BOOKIN doesn’t collect payments from your customers, and there are no cancellation or refund policy fields. Take payment however you normally do, and describe your policy in your business description or a custom booking-form step.

Notifications

Three switches controlling which categories reach you:

• System — platform and account messages
• Appointment — new bookings, changes, cancellations
• Marketing — product news

These apply across every channel at once.

The notification bell

The bell in the header shows unread activity, refreshing automatically. From it you can mark items read individually or all at once, delete them, refresh, and load older ones ten at a time.

Notification Providers

Where your notifications go. For the full list of every message BOOKIN sends, see Notifications & Reminders. There are exactly five channels:

Channel	Setup	Plan
Dashboard	On by default	All plans
Email	Enable or disable only	Starter+
Slack	Webhook URL, default channel, avatar	Starter+
Discord	Webhook URL, default channel, avatar	Starter+
LINE	Connect via LINE Login	Starter+

Slack and Discord validate the webhook URL format and give you a Test button — use it before you rely on the channel.

Email delivery is configured by BOOKIN centrally, so you get an on/off switch rather than server settings.

For LINE, connect your account through LINE Login. You must add the LINE Official Account as a friend to receive messages.

SMS isn’t available

BOOKIN sends notifications by dashboard, email, Slack, Discord and LINE. There’s no SMS channel.

Domains

Connect a domain you own — booking.yourbusiness.com, or your apex domain.

Add the domain and BOOKIN gives you a DNS records table (type, name, value, TTL) to copy into your DNS provider, with a Copy all button. From there it walks a DNS → SSL → Live sequence, polling automatically and showing progress. Check now forces a re-check.

Statuses: Pending DNS, DNS failed, Issuing SSL, SSL failed, Finalizing, Live.

You’ll get an email when a domain verifies, fails, goes unreachable, or comes back online.

Deleting a domain requires typing the domain name to confirm.

Every plan includes at least one custom domain — Pro allows 5.

Customize booking form

Add your own steps and fields to the customer booking flow. Needs Pro or above — see Custom booking form.

Security

Available to every role.

Password — change it here. If you signed up with Google, you’ll see Set Password instead; do that first, because two-factor can’t be enabled without a password. Changing your password while 2FA is on asks for your code first.

Two-factor authentication — scan the QR code with an authenticator app, enter the verification code, and save your backup codes somewhere safe.

Passkeys — sign in with your device’s biometrics or PIN instead of a password.

Logout from other devices — a checkbox on the password form that ends your other sessions. There’s no separate session list.

Delete account — a four-step process: review the impact, decide what happens to each organization you own (transfer ownership or archive and delete it), confirm with your password and 2FA code, then acknowledge. You have 30 days to contact support and restore it.

Security Best Practices

• Use a strong, unique password
• Enable 2FA, especially for owners
• Tick “Logout from other devices” after any password change you didn’t initiate
• Audit team members periodically, and remove people who’ve left

Best Practices

1. Fill in the whole business profile — it’s what customers judge you on.
2. Set your brand colour — it reaches your booking page, widget and emails.
3. Get the map pin right — customers navigate by it.
4. Check timezone and customer language before you take real bookings.
5. Test Slack and Discord webhooks rather than assuming they work.
6. Claim your subdomain early and use it everywhere.

Next Steps

• Set up your services - Create services customers can book
• Configure business hours - Set your availability
• Learn about billing - Manage your subscription
• Custom booking form - Add steps and fields to the public booking flow

Related Guides

• Dashboard Overview - Navigate your dashboard
• Managing Services - Set up your service offerings
• Business Hours & Time Slots - Configure availability
• Custom booking form - Custom steps and fields on your booking page
• Billing & Pricing - Manage your subscription