Media Library

The Media Library holds every image your account uses — service photos, your logo and cover image, pictures on your generated website. Upload once, use anywhere.

Quick Access

Open Media in the sidebar.

Permission, not plan

The Media Library is on every plan, including Free. Access is by role instead: you need media permissions to view the library, and separate permissions to upload, rename or delete. If Media isn’t in your sidebar, your role doesn’t include it.

Adding files

Drag and drop files onto the page, or click to browse. You can select several at once — they queue up and upload with progress shown for each.

Import from a URL

Instead of downloading a picture and re-uploading it, paste its web address and BOOKIN fetches it straight into your library. Useful for photos already on your old website or a supplier’s product shots.

Only import images you have the right to use.

Limits

	Limit
General library upload	10 MB per file
Service images	5 MB per file
Formats	JPEG, PNG, WebP, GIF, BMP, TIFF, ICO, and PDF in the general library

A photo straight off a phone is often over 5 MB. If a service image is rejected, resize it before uploading.

Finding files

Search by filename, and scroll the thumbnail grid — older items load as you go with Load more.

Filenames are what search has to work with, so IMG_4821.jpg will be hard to find later. Rename files to something you’d actually search for.

Renaming and deleting

Each item offers Rename and Delete.

Deleting detaches the file everywhere

Deleting “will permanently remove this file and detach it from everywhere it’s currently used (services, branding, and other places). This action cannot be undone.”

That means a deleted image disappears from the service that used it, from your booking page branding, and from your published website. Check where an image is used before removing it.

Where the library shows up

You’ll meet the media picker throughout the product rather than only on this page:

• Service images — Managing Services and Creating a New Service
• Logo and cover image — Settings → Business → Branding
• Website images — replacing pictures in the Website Builder

In each case you’re choosing from the same library, so an image uploaded for one purpose is immediately available for another.

Keeping it usable

1. Rename on upload. haircut-mens-short.jpg beats IMG_4821.jpg.
2. Resize before uploading. Smaller files mean faster booking pages for your customers.
3. Crop for the shape you need — service images and cover images have different aspect ratios, and the crop tool appears when you select.
4. Check before deleting, since removal reaches everywhere the image was used.

Related Guides

• Managing Services - Service images
• Settings & Configuration - Logo, cover image and branding
• Website Builder - Images on your generated site