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Getting Started

Getting Started with BOOKIN

Section titled “Getting Started with BOOKIN”

This guide helps business owners and team members sign in and find their way around. Customers who only book online do not need an account — see the Booking Guide and User Manual.

Prerequisites

Section titled “Prerequisites”
  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • Internet access
  • An email invitation, sign-up, or credentials from your organization

Sign in

Section titled “Sign in”
  1. Open bookin.biz (or your locale, e.g. Japanese).
  2. Choose Sign in and enter your email and password, or use Google / passkey if your account supports them.
  3. After authentication you land on the Calendar — that’s the home of the dashboard for every role.

New accounts must confirm their email address before they can go any further: BOOKIN sends a verification link on sign-up and shows a “Check your email” screen with a resend option until you click it.

First-time setup (organization owners)

Section titled “First-time setup (organization owners)”

There’s no separate setup wizard. When you sign up, BOOKIN creates your organization, business details, a booking subdomain and a starting weekly schedule for you — then the Calendar shows a “Finish setting up your business” checklist with four items:

  1. Complete your business profile
  2. Confirm your business hours — weekday defaults are already set, so check rather than build
  3. Confirm your booking slots — 30-minute slots, 9 to 5, by default
  4. Add a service

You’re adjusting sensible defaults, not filling in blanks. Dismiss the card once you’re happy.

What to configure next

Section titled “What to configure next”

Once the checklist is done, work through these at your own pace:

  1. Business profile — logo, cover image, brand colour, description, contact details and your location on a map (Settings → Business).
  2. Booking subdomain — the address customers use (Settings → General).
  3. Hours and slots — Slot Management: business hours first, then slot settings and date overrides.
  4. Services — what customers book, how long it takes, what it costs (Services).
  5. Notification providers — email, Slack, Discord and LINE reminders (Settings → Notification Providers, Starter and above).
  6. Booking form — extra steps or fields in the customer flow (Settings → Customize booking form, Pro and above).

Limits and paid features depend on your subscription; see Billing & Pricing.

Basic navigation

Section titled “Basic navigation”

Common destinations from the dashboard:

  • Calendar — your schedule, the setup checklist, and where you create bookings
  • Insights — reports on bookings, revenue and demand (Pro)
  • Bookings — every appointment in one list
  • Customers — customer records and history
  • Services — what customers can book
  • Website Builder — build and publish a business website
  • Slot Management — Business Hours, Slot Settings, Overrides
  • Media — images and files
  • Billing — plan, invoices, payment method (owner only)
  • Settings — team, business, notifications, domains, security

Media, Billing and Settings appear only if your role allows them. See the Dashboard Overview for the full picture.

Your booking page address

Section titled “Your booking page address”

Your booking page lives on your own subdomain:

https://your-business.bookin.biz

You choose the subdomain under Settings → General, which checks availability as you type. Older /book/your-slug links still work — they redirect to the subdomain.

You can also connect a custom domain of your own under Settings → Domains, on any plan.

The embeddable version of the booking flow is at /embed/your-slug; grab the snippet from Calendar → Your booking page → Embed rather than writing it by hand.

Next steps

Section titled “Next steps”
  1. Dashboard overview
  2. Business hours & time slots
  3. Managing services
  4. Booking guide — what your customers see

Need help?

Section titled “Need help?”